Canceling recurring plans
You can cancel a monthly or yearly plan through the Stripe Customer Portal. Cancellation stops the next renewal; it does not normally reverse a billing period that has already started.
Refund requests
Payments are generally non-refundable after member access is granted, except where required by applicable law or when we cannot provide the access purchased. We review duplicate or unauthorized charges and material access failures individually.
Provider outcomes
A provider rejection, changed offer, reduced value, or expired route is not by itself a reason for a membership refund. Startup Perk List sells access to its catalog and research workflow, not approval by any listed provider.
Request support
Email [email protected] with your account email, payment date, and Stripe receipt or invoice identifier. Never send a full card number or security code.